At WandCrate, we ship collectibles with care, speed, and full transparency. Whether you’re ordering a single Funko Pop! or a full crate of fandom, we treat every package like it’s headed to a fellow collector.
📦 Processing Time
- Orders are typically processed within 1–2 business days.
- During peak periods (e.g. new drops, holidays), processing may take up to 3 business days.
🇦🇺 Domestic Shipping (Australia)
- We ship Australia-wide using Australia Post
- Standard Shipping: 2–7 business days
- Express Shipping: 1–3 business days
- Tracking is provided for all orders.
🌍 International Shipping
- Yes, we ship worldwide.
- Delivery times vary by destination:
- NZ: 5–10 business days
- US/UK/Europe: 7–14 business days
- Asia: 6–12 business days
- International orders may be subject to customs duties or import taxes. These are the responsibility of the buyer.
đź’¸ Shipping Costs
- Calculated at checkout based on weight, destination, and shipping method.
- Free shipping may be offered during promotions or for orders over a certain value—check our homepage for current offers.
📬 Tracking & Delivery
- We use Australia Post as our delivery partner to deliver your orders to you.
- You’ll receive a tracking link via email once your order ships.
- If your order hasn’t arrived within the estimated timeframe, contact us and we’ll chase it down.
🧙‍♂️ Packaging
- All items are packed securely to protect against damage.
- We use eco-conscious materials where possible—because fandom shouldn’t cost the planet.
âť— Lost or Damaged Items
- If your order arrives damaged or goes missing, contact us within 7 days of delivery.
- We’ll work with you to resolve the issue—either through replacement, refund, or store credit.